Overview
Great management doesn’t happen by accident. It’s built on a specific set of skills that most people are never formally taught. This intensive 3-day course is designed to give both new and experienced managers a complete grounding in the core disciplines of management and leadership, from the practical mechanics of running a team to the deeper skills of inspiring and developing people.
Rather than treating management as a single skill, the course recognises it as a blend of mindset, method, and behaviour, and it’s structured accordingly. Each day combines practical frameworks with real-world application, using discussion and hands-on exercises so participants leave not just knowing the theory but having explored it in a safe and collaborative manner.
By the end of the course, attendees will have a toolkit of proven techniques they can apply immediately, a clearer sense of their own management style and blind spots, and the confidence to manage performance, motivate teams, and navigate the everyday challenges of leading people.
What you'll learn
Day 1
- Introduction to self-awareness
- Expectations of a modern day manager
- Ingredients of high performing, functional teams
- Emotional intelligence and building trust and rapport
- Communication and listening skills
- Setting expectations and maintaining motivation
- Diversity of personalities and preferences
Day 2
- Management styles and approaches
- Coaching tools and skills
- Managing and leading change
- Giving and receiving feedback
- Problems solving and creative thinking
- Influencing styles and language
Day 3
- Managing conflict and disagreement
- Managing team dynamics
- Time management and prioritisation
- Delegation skills
- Principles of leadership
- Personal management brand
Who is it for?
| This intensive and immersive training course is designed for all managers, from those stepping into a management role for the first time, to those with more experience seeking to increase their knowledge and toolkit. The course will suit you regardless of the sector in which you work.
|
