Overview
Negotiation is not just about securing deals. It is a vital skill for everyday professional life, influencing colleagues, managing expectations, resolving disagreements and building strong working relationships.
This highly interactive one-day workshop provides practical tools and techniques to help delegates negotiate with greater confidence, build trust and influence outcomes more effectively.
Participants will explore the psychology behind negotiation and influence, including the human factors that often shape conversations and decisions. Through a combination of short theory inputs, discussion and practical exercises, delegates will learn how listening, empathy and clear communication can dramatically improve outcomes in both professional and personal situations.
The session focuses on helping delegates recognise common negotiation traps, understand what motivates others and develop strategies that lead to constructive solutions rather than conflict.
Throughout the day participants will practise the core skills required for effective negotiation and influence. The programme culminates in a practical consolidation exercise where delegates apply the techniques learned and identify how they can transfer these skills back into their workplace.
By the end of the session, delegates will leave with a practical toolkit they can use immediately in conversations where influence, collaboration or negotiation are required.
What you'll learn
By the end of the one-day programme, delegates will be able to:
- Describe the key skills required for effective influence and negotiation
- Recognise common negotiation traps and learn how to avoid them
- Identify the human and psychological factors that affect outcomes
- Use active listening techniques to build trust and understanding
- Apply practical tools to influence conversations positively and constructively
The course is designed to be highly interactive, with plenty of discussion, ensuring that delegates leave not only understanding the theory but also feeling confident applying the skills in real situations.
Key Benefits
Attending this practical one-day workshop will help participants strengthen their ability to influence conversations, build trust and achieve better outcomes in situations where agreement or collaboration is required.
By the end of the programme, delegates will:
- Gain greater confidence when handling negotiations and difficult conversations
- Improve their ability to influence others without damaging relationships
- Develop stronger listening skills that help uncover the real issues behind a discussion
- Recognise the psychological and behavioural factors that shape negotiation outcomes
- Learn practical techniques to navigate common negotiation traps
- Build more constructive and collaborative working relationships
- Leave with a toolkit of practical approaches that can be applied immediately in the workplace
The course focuses on practical application rather than theory alone, ensuring participants leave with techniques they can confidently use in real-life professional situations.
Who is it for?
This workshop is suitable for anyone who wants to develop stronger influencing and negotiation skills in their professional or personal life.
It is particularly valuable for professionals who need to manage conversations where agreement, collaboration or compromise are required.
Typical participants include:
- Managers and team leaders who need to influence colleagues and guide discussions towards productive outcomes
- Professionals who regularly need to secure agreement from stakeholders, clients or partners
- Individuals who want to feel more confident when handling challenging conversations
- Anyone who wishes to improve their listening, communication and influencing skills
The course is appropriate for people at all levels of experience. No previous negotiation training is required.
For those wishing to explore the topic in greater depth and practise the skills more extensively, the two-day version of the programme offers additional time for advanced techniques, role play and personalised feedback.
