Overview
The principles and methods of brilliantly effective and intentional two-way communication are important to understand and master. Achieving this across the hybrid workplace is where the greater challenge lays!
A multitude of digital communication tools, with differing understandings of which one to use, when and why. Too many distractions. Not enough time to communicate things more than once. Do these sound like the challenges and frustrations in your workplace?
The good news is you’re not on your own!
This is common amongst many professionals where communication is critical to collaboration and success, and where there is a mix of cognitive, geographical and generational diversity across their teams, colleagues and customers.
How would it feel to join or lead any in-person, online or hybrid meeting with the confidence of knowing how to engage everyone? What if you knew the simple ways to adapt your communication so that your message lands as intended, first time? What if this meant better working relationships, more collaboration, happier customers and better business?
All you need to know to master communicating across the hybrid workplace can be gained at this engaging and interactive workshop event.
What you'll learn
Attending this programme will give you the knowledge, skills and confidence to communicate brilliantly in the workplace, having learnt the important factors of:
- Seeking to understand (listening) before seeking to be understood (words, tone, body language)
- Considerations of communicating impactfully online or in hybrid settings
- Being aware of diversity in communication – cognitively, culturally and generationally
- How to communicate well with and around AI – safely, ethically and mindfully
- Emotionally intelligent and self-aware communication when under pressure
- Translating data-driven communication to non-technical audiences
- Delivering feedback and navigating change and uncertainty
Who is it for?
This programme is perfect for those who:
- Lead diverse teams where effective communication and collaboration are key to success
- Want to feel confident incorporating AI into their communication efforts
- Need to communicate complex messages to stakeholders and are often under pressure
- Are tired of frustrating and repetitive conversations that waste time and energy
