Overview
Leading change in the NHS is challenging. With increasing demand, financial pressures, workforce constraints and competing priorities, managers and leaders are constantly being asked to deliver improvements. Yet despite significant investment of time, effort and resources, change initiatives don’t always achieve their intended benefits or deliver lasting results.
Why does so much change activity fail to translate into meaningful, sustainable transformation?
This practical, interactive course explores what it really takes to lead successful change in complex NHS organisations. You will learn how to move beyond managing activities and projects to creating the conditions for change that delivers measurable value for patients, staff and the wider organisation.
Using practical frameworks, NHS-related examples and your own workplace challenges, you will explore how to align people, priorities, capabilities and delivery around clearly defined outcomes.
You will leave with a structured approach to leading change and a practical action plan that you can apply within your own organisation.
What you'll learn
- Why change initiatives often fail to deliver their intended benefits and what makes transformation sustainable
- How to establish a clear purpose for change and define the value it needs to create
- The difference between delivering activities, achieving outcomes and realising measurable benefits
- How to identify the leadership, organisational and cultural conditions needed for successful change
- How to align people, priorities, resources and capabilities around shared objectives
- How to turn strategic intentions into coordinated, practical delivery
- How to establish clear accountability and measure whether change is delivering its intended results
- How to sustain improvements and embed change into everyday ways of working
- How to create a draft Benefits Realisation Contract that connects a real organisational change challenge with clearly defined outcomes, accountability and measurable benefits.
Who is it for?
NHS managers, team leaders, clinical leaders, service managers, programme and project managers, and anyone responsible for leading, managing or delivering change and improvement within NHS organisations.
The course is suitable for those leading individual improvement initiatives through to wider organisational transformation programmes.
