Your path will inevitably cross with difficult people at work, whose challenging behaviours have an impact on your relationships, health and productivity.
Sometimes these people have a reputation for their behaviour, sometimes it’s unexpected and hard to manage. And it’s fair to say that sometimes your own professional behaviours become challenged when faced with difficult and challenging situations.
Many of those situations occur regularly in business, such as going through change, giving/receiving feedback and negotiating workload and collaboration.
Would you like to learn the skills, tips and techniques to help you manage these difficult people and situations effectively, whilst also protecting and maintaining your own emotional intelligence and wellbeing?
If so, this insightful and extremely popular course is the right choice for you.